Privacy Policy

Scope and identity

This Privacy Policy explains how Atlas Hospitality Supply collects, uses, stores, shares, and protects personal information received through this website, quotation requests, email, telephone, WhatsApp, meetings, samples, orders, deliveries, and other business interactions.

Information we collect

Depending on your interaction with us, we may collect:

• Name, job title, company or property name, email address, telephone number, WhatsApp number, and business address.
• Project details such as room count, product specifications, sizes, quantities, branding files, delivery location, and required dates.
• Quotation, order, invoicing, payment, shipping, delivery, warranty, and customer-service records.
• Website and technical information such as IP address, browser type, device information, pages visited, and cookie data where enabled.
• Any other information you voluntarily provide.

How we use information

We use personal information for legitimate business purposes, including:

• Responding to enquiries and preparing quotations.
• Developing specifications, samples, branding, manufacturing instructions, and project documentation.
• Processing orders, payments, shipping, customs, delivery, installation coordination, claims, and warranties.
• Maintaining business records, preventing fraud, securing our systems, and complying with applicable legal and regulatory obligations.
• Sending service communications and, where permitted, relevant business updates or marketing communications.

Sharing and international processing

We may share relevant information with manufacturers, logistics companies, customs and clearing agents, payment providers, professional advisers, IT and website-service providers, regulators, and other parties necessary to deliver the requested service. Some suppliers and service providers may be located outside Tanzania. We limit sharing to information reasonably required for the stated purpose and expect recipients to protect it appropriately.

Your choices and rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information; object to or restrict certain processing; withdraw consent where processing relies on consent; or raise a complaint. We may need to retain some information for contractual, tax, accounting, warranty, dispute, fraud-prevention, or legal purposes.

Cookies and website technologies

The website may use essential cookies and similar technologies for security, functionality, analytics, and performance. Browser settings may allow you to block or delete cookies, but parts of the website may not function correctly as a result.

Security and retention

We use reasonable administrative, technical, and organisational measures to protect personal information. No internet transmission or storage system is completely secure. Information is retained only for as long as reasonably necessary for the purpose collected and for applicable contractual, tax, accounting, warranty, dispute, and legal requirements.

Policy updates and contact

We may update this policy when our services, technology, suppliers, or legal obligations change. The effective date at the top indicates the current version. Privacy questions and requests may be sent to adlan@atlashospitalitysupply.com.

This website information is general. Product-specific commercial terms in an accepted quotation, pro forma invoice, order confirmation, warranty document, approved sample, or written agreement take priority where they differ from this page.